Vollyo - Find your match!

1. Introduction

At Vollyo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By using Vollyo, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (full name, email address, username)
Profile information: biography, avatar, phone number (optional), and volleyball roles
Game participation and organisation data (games joined, organised, attendance records)
Feedback and support messages submitted through the platform
Authentication data when signing in via Google OAuth
Technical data: IP address, browser type, and request logs used for security and rate-limiting

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process game registrations and send related information
Send in-app and email notifications about games you participate in or organise
Respond to your feedback and support requests
Enforce rate limits and prevent abuse or unauthorised access
Detect, prevent, and address technical issues and security incidents

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With other users as necessary to facilitate game participation (e.g., showing your name and profile to game organisers and fellow participants)
With infrastructure and monitoring providers who help us operate the platform securely
With infrastructure and monitoring service providers who assist us in operating the platform securely
When required by law or to protect our legal rights
In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including rate limiting, encrypted token authentication, and secure HTTPS connections. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access and update your personal information via your profile settings
Delete your account and associated data at any time
Request a copy of the data we hold about you
Object to or restrict certain types of processing
Opt out of non-essential communications

7. Cookies and Session Tokens

We use authentication cookies to keep you logged in securely. These are strictly necessary for the service to function. We do not use third-party advertising or tracking cookies. You can clear cookies at any time in your browser settings, which will sign you out of Vollyo.

8. Third-Party Services

We integrate with the following third-party services, each governed by their own privacy policies: Google (authentication via Google OAuth — see Google Privacy Policy); Sentry (error monitoring). Our platform may also contain links to external websites for which we are not responsible.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at vollyo.app@gmail.com.